Account and Service Terms

By opening and operating an account with UCB Microfinance Bank Limited, you agree to the following:

Account Operations

• Proper identification may be requested before processing transactions.
• Customers are responsible for safeguarding their account details and PINs.

Fees & Charges

• Applicable fees, charges, and interest rates are subject to review per regulatory guidelines.
• Customers will be notified of changes as required by law.

Loan Obligations

• Loan approvals are subject to credit assessment and internal policies.
• Borrowers must adhere strictly to agreed repayment schedules.
• Default may result in recovery actions in line with applicable laws.

Service Availability

• The Bank strives for uninterrupted services but is not liable for disruptions beyond its control.

Amendments

• The Bank may amend these Terms and Conditions in compliance with regulatory requirements.